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Solve HEVC/H.265 on Fire TV Stick Playback Issues


H.265 videos are more and more easily accessible. When you got some H.265 videos, you may want to play them somewhere like an Amazon Fire TV Stick. However, more than one guys complained the issues when playing H.265 on Fire TV Stick:

"I have some files in 1080p and 4K H.265 format on a Synology NAS. However when I play the H.265 files on the Amazon Fire stick they won't play although I hear the sound. If I downgrade the stream it will play but not look as nice as an SD version download. Any solution?"

Based on our test, we found Amazon Fire TV doesn't support H.265 files well. We tried to watch H.265 videos on the Fire TV stick and got normal audio but messed up choppy video. You can upgrade from a Fire TV stick to the new Fire TV, which has strong H.265 support ability. Alternatively, you can encode H.265 to H.264 and play the new file on Fire TV stick without any limit.

To achieve the goal, you can turn to help from Brorsoft Video Converter. This video converter app helps you convert H.265 videos to Amazon Fire TV Stick more friendly format i.e. H.24 MP4 and then play them perfectly. Besides H.265 files, DivX, MKV, MTS, MPG, FLV, XAVC, XAVC S, MOV, AVI, TiVo and more videos are supported. Plus, it offers kinds of preset profiles for tables, smart phones, game consoles, Smart TVs including iPad, iPhone, Nexus 10, Nook HD, Samsung Galaxy Tab, PS3, Xbox 360, Panasonic TV, Sony TV and more to meet your different needs. If you are Mac users, please turn to Video Converter for Mac, which has the same function with the Windows version. Here is how to do it.

download_windows.gif download_mac.gif (Note: Click here for OS X 10.5)

Steps to convert H.265 to Fire TV Stick compatible format

Step 1: Start the H.265 encoder for Fire TV stick and drag H.265 files to the software interface to import the file. It support batch conversion.


Step 2: Set output video format as H.264 MP4 under Format > Common Video. In general, mp4 is a well-accepted file format for its ability to save memory storage and keep up the video quality. Here 3 H.264 presets "H.264 Baseline Profile Video(*.mp4)", "H.264 Main Profile Video(*.mp4)", "H.264 High Profile Video(*.mp4)" are supported.


Tip: Before start the MP4 conversion for Fire TV stick, you can click the Settings icon and adjust the video bitrate, codec, frame rate, audio sample rate, etc parameters.

Step 3: Hit the Convert button; this video converter will start to convert H.265 videos for playback on Amazon Fire TV stick in no time.

After the conversion is over, head to the destination folder where the converted files are stored, transfer the files to Amazon Fire TV Stick for playback freely.

P.S. In addition to converting video files, if you need to get more functions like ripping DVD, Blu-ray to Amazon Fire TV, Panasnic TV, PS3, Xbox 360, Galaxy Tab and more other media devices, you can choose Brorsoft Video Converter Ultimate or Mac iMedia Converter, an all-in-one program which enables you convert video & audio; rip or backup Blu-ray & DVD at the same time.

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