Home > Video and Audio Tips > Plex can't play H.265/HEVC directly - Solution

Plex can't play H.265/HEVC directly - Solution


A couple of cameras are coming out with H.265 support; some guys are planning to encode some videos manually to HEVC/H265 for saving space but keeping quality... However, there're problems around the Plex users: Does Plex support H.265? How to get H.265/HEVC to Plex? Can we play H.265/HEVC files via Plex directly? Now read on to get some clues from this page.

First of all, we recommend that you do not encode your existing H.264 to H.265 if you were planning on it. Currently very few platforms can natively decode H.265 streams including Plex players. For those who have got some H.265 videos like from Samsung NX1, NX500, and intend to directly stream those H.265 files via Plex, you need to encode into a format that is more readily decodable, like H.264. Now in the following paragraphs, we will show you how to convert H.265 to Plex friendly H.264 .mp4 file type.

To begin, you can get Brorsoft Video Converter, a professional H.265 encoder, decoder and player. With it, you can fast convert H.265/HEVC video to H.264 MP4 for Plex seamlessly. What's more, this video converter severs as a wonderful H.265 video player for you. And with the built-in video editor, you can personalize and retouch your videos in clicks. Download the program and learn how to change H.265 to Plex compatible H.264 video on Windows(Windows 8 included).

Download H.265 to Plex converter:

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Read More:

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Guide: How to Convert H.265 to Plex Supported Video Formats

Step 1. Add H.265(HEVC) videos

Launch the H.265 to Plex converter. Drag the H.265 files to the software. Or you can also click "Add" button on the top of the main interface to import video to the program. It supports batch conversion and joining multiple video clips into one file.


Step 2. Select output format

Click "Format" and choose H.264 MP4 from "Common Video" as output format, which can be recognized by Plex easily.


Tip: Click the Settings icon, you can adjust video and audio parameters like codec, bit rate, frame rate, sample rate, etc., in that way, you can take charge of the size and quality of the output files.

Step 3. Start H.265 to Plex Conversion

Click the "Convert" icon under the preview window to start converting H.265 to H.264 MP4 for Plex streaming.

After the conversion, click "Open" to locate the output videos. Then, it would be easy for Plex to read and play the H.265/HEVC video files.

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