Home > Video and Audio Tips > PS4 Can't Recognize/Read MP4 files? The Solution

PS4 Can't Recognize/Read MP4 files? The Solution

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Now, nearly two years after the PS4's release, Sony has graced the console with the ability to play external media. With PS4 media player, you can enjoy videos, photos, and music saved on USB storage devices and media servers. In this article, we focus on how to play MP4 on PS4 perfectly as there are so many guys complained PS4 won't read and play MP4 files.

As you see, now PS4 serves as a good portable device for video enjoyment. However, PS4 could not play all MP4 videos. According to PlayStation support website, PS4 has strict requirements of MP4 files, only supports playing MP4 files encoded with H.264/MPEG-4 AVC High Profile (AAC LC):

Video in MPEG-4 SP (Simple Profile) and audio in AAC LC (Low Complexity) format.
Video in H.264/AVC HP (High Profile) and audio in AAC LC (Low Complexity) format.

The point here is, MP4 is a container video format which may contain various video or audio codec. If the MP4 video is not encoded with PS4 compatible codec, we will fail to stream MP4 to PS4 or cannot play MP4 on PS4 even if successfully transferred MP4 to PS4. In this situation, there is no other ways but to convert MP4 to PS4 more compatible format for successfully playback. Along with some help from Brorsoft Video Converter, it can be done effortlessly.

Overall, this video converter is professional on fast transcoding all kinds of MP4 files to PS4 friendly format without quality loss. In addition, it not only supports MP4 videos, but also handles various common video formats, like MKV, MXF, MTS, MOV, MPG, AVI, WMV, etc. Plus, with the built-in video editor, you can also choose to trim, crop, add watermark to your original videos. For Mac users, Brorsoft Video Converter Mac is also a helpful app to encode videos on Mac OS X(El Capitan, Yosemite, Mavericks included) for further usage. Just get the right version according to your computer's OS and follow the step-by-step guide below to convert MP4 files to PS4 smoothly.

Read More: Play FLV on PS4 | Play MKV on PS4 | Play AVI on PS4

Download PS4 Video Converter:

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Tutorial: Converting MP4 Videos to PS4 friendly format

Step 1: Load MP4 files

Download the MP4 to PS4 converter on your computer, install and run the program, add .mp4 videos. You can choose to import videos or the entire folder by clicking the top left two icons.

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Step 2: Select the output format

Click on the dropdown menu of "Format" and then move your pointer to "PSP/PS3". From the sub-list, you can choose "PS3 Video(720P) MPEG-4(*.mp4)", "PS3 Video(1080P) MPEG-4(*.mp4)" as the target format for your PS4.

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Tip: If the default video/parameters can't meet your needs, just click Settings icon to adjust the video codec, bitrate, frame rate, audio sample rate, etc to get a decent video as you want. In principle, the larger input values, the better output quality, but the corresponding larger file size.

Step 3: Start MP4 to PS4 conversion

After all necessary settings, you can hit "Convert" button to start converting MP4 to PS4 with best video settings. Once the conversion finished, click "Open" in main interface to quick locate the converted video. Then, you can transfer the converted MP4 movies to PS4 from USB or media server easily.

Editor's Note: How to Play Media Files on PS4 Correctly?

Music files must be inside a Folder called music;
Photos and Videos can be inside any Folder and they work, but they MUST be inside a folder;
You can copy ANY video from your captures folder and play them back as well;
The USB device must not have User Profile Encryption on.

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