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Can't Stream MP4 Files via Plex Media Server- Any solution


As a Plex user, you can easily store all of your movies, videos, TV shows, songs and photos on a central server and play them anywhere you want. And playing a MP4 video in Plex is really simple in usual. Whereas, some errors still pop up when stream MP4 files via Plex:

- Can't recognize MP4 files for Plex
"I have just set up a Plex Server. I can pick up .avi files. Went to add a new TV Shows section tonight. It won't pick up any .mp4 files. Any help?"

- Plex does not recognize mp4 file?
"I have a MP4 movie library but the movie doesn't appear in the list.... Does plex server support this ordinary file?"

- Media Server is not finding certain mp4 files
"I am having no luck getting these MP4 videos to show in Plex? What's worry?"

Well, for Plex not detect your MP4 files, please make sure you've added the directory to your library and updated it. Plex requires a special naming conversion for TV shows in order to download the metadata of them properly. If your MP4 videos are TV shows, please try to rename the MP4 files so they have simpler names (e.g. Series - S01E01 - Episode Name). Alternatively, you can make a new library or pick Other or Personal Media and put the MP4 TV shows in there. After that, these MP4 files will show up and be streamed to TV.

If that still doesn't work, it may due to the codec issue. As far as we know, Plex can only support H.264/H.265 encoded MP4. However, MP4 is a format container with different codecs and Plex can't detect some MP4 files with other codecs.

In order to stream MP4 files via Plex Media Server directly, the easy option is to encode MP4 to Plex more compatible video files. Along with some help from third party program like Brorsoft Video Converter(or Mac), it can be done effortlessly.

This video app is professional on fast transcoding MP4 to Plex Media Server supported format without quality loss. In addition, it not only supports MP4 videos, but also convert various common video formats, like MPG, MXF, MKV, MTS, MOV, VOB, AVI, TiVo, WMV to Plex friendly format. What's more, this popular MP4 to Plex converter also provide you professional editing functions: split, merge, trim, crop, add watermark, adjust video effect, edit audio and insert subtitles. First free download the best MP4 to Plex encoder on your computer, and then learn how to transcode MP4 to Plex supported formats for streaming and watching.


Play MKV via Plex Play MOV on Plex
Play WebM via Plex Play 4K on Plex
Play WMV via Plex Play VOB on Plex

Steps: Convert MP4 to Plex Media Server compatible format

Step 1. Import MP4 movie files

Launch the MP4 to Plex converter and click the Add button to have the .mp4 videos imported. It supports batch conversion.


Step 2. Decide output format

Click Format bar and choose H.264 MP4 from Common Video, which can be recognized by Plex well.


Step 3. Advanced Settings

With the right settings you can retain the quality of the original video quality while also saving space. This is particularly helpful when streaming over your network, depending on your network quality. Simply click Settings bar and you can tweak the settings to your satisfaction and even save it as preset.

Step 4. Start converting MP4 to Plex

After necessary settings, hit the "Convert" button to start the conversion. It will automatically convert MP4 files to Plex Media Server compatible video files.

Once the conversion is finished, click "Open" to quickly locate the output files. Then it would be easy to play and stream them via Plex. Enjoy.

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